Delivery & Returns
We aim to deliver any UK mainland orders for in stock items as soon as possible via Royal Mail or DPD.
Items should be returned to us within 14 days in perfect condition with a copy of the invoice and a covering letter, we will then be happy to exchange or refund you with the product price, not including original delivery cost.
Sale items are non refundable.
You must make your own arrangements to return goods to us and you will be responsible for the cost of return unless the goods are faulty. We recommend that you obtain proof of postage as you are responsible for the returned goods until they arrive back to Elevator.
All goods must be returned unused (no buckle marks) and in clean condition.
Please allow up to 10 working days for payment refund.
A postage fee will be charged for all exchanges
Please email for return instructions.